Service department needs work
Review of Fields BMW South Orlando by Rachel Kirby · August 2, 2025
2/5
My car sat for two days before they even looked at it. Poor communication on updates too. Not what I expect from a BMW dealer.
More reviews of Fields BMW South Orlando
- Verified customer
Janet Ocampo
March 22, 2026 · Experience March 22, 2026
Lovely dealership to work with
Everything about this place feels premium. From the test drive to the final delivery, they made me feel valued as a customer.
- Verified customer
Barbara Lemons
October 19, 2025 · Experience October 19, 2025
Frustrated by the service process
Was told my car would be ready by 3 PM. Showed up and they hadn't even finished the alignment. Very disappointed in the lack of punctuality.
- Verified customer
Zachary Pruitt
September 15, 2025 · Experience September 15, 2025
Great sales team
Went in for a test drive and walked out with a new car. The process was fast and they gave me a really competitive rate on my trade-in.
- Verified customer
Ronald Guerrero
July 3, 2025 · Experience July 3, 2025
Professional and efficient dealership
Great service department. They kept me updated via text about my car's status throughout the day. It's nice to see such a well-run shop.