Fields BMW South Orlando

3.8Average · 13 reviews · 13 verifiedClaimed profile

13 reviews

  • Janet Ocampo

    March 22, 2026 · Experience March 22, 2026

    Verified customer

    Lovely dealership to work with

    Everything about this place feels premium. From the test drive to the final delivery, they made me feel valued as a customer.

  • Barbara Lemons

    October 19, 2025 · Experience October 19, 2025

    Verified customer

    Frustrated by the service process

    Was told my car would be ready by 3 PM. Showed up and they hadn't even finished the alignment. Very disappointed in the lack of punctuality.

  • Zachary Pruitt

    September 15, 2025 · Experience September 15, 2025

    Verified customer

    Great sales team

    Went in for a test drive and walked out with a new car. The process was fast and they gave me a really competitive rate on my trade-in.

  • Rachel Kirby

    August 2, 2025 · Experience August 2, 2025

    Verified customer

    Service department needs work

    My car sat for two days before they even looked at it. Poor communication on updates too. Not what I expect from a BMW dealer.

  • Ronald Guerrero

    July 3, 2025 · Experience July 3, 2025

    Verified customer

    Professional and efficient dealership

    Great service department. They kept me updated via text about my car's status throughout the day. It's nice to see such a well-run shop.

  • Precision Auto Storage

    May 14, 2025 · Experience May 14, 2025

    Verified customer

    Good parts department

    Came in for some accessories and the guys in parts knew exactly what I needed. Quick service and they had everything in stock.

  • Charles Dunn

    April 10, 2025 · Experience April 10, 2025

    Verified customer

    Unprofessional and rude staff

    Had an appointment but was treated like an inconvenience when I arrived. I won't be coming back to this location for any service needs.

  • James Oneavatar

    February 8, 2025 · Experience February 8, 2025

    Verified customer

    Top tier luxury experience

    Ronald made buying my new M3 a total breeze. No games, no hidden fees, just straight professional talk. The finance team had me out the door in an hour.

  • Jeff Harness

    January 26, 2025 · Experience January 26, 2025

    Verified customer

    Exceptional service on my X5

    Every time I bring my BMW in for service, it is a seamless process. The loaner car was ready and waiting when I dropped mine off. Excellent communication.

  • Adam Kessler

    November 2, 2024 · Experience November 2, 2024

    Verified customer

    Pretty good experience overall

    Nice facilities and the staff is attentive. Only taking a star off because the wait for the finance manager was about forty-five minutes.

  • Carlos Perez

    October 18, 2024 · Experience October 18, 2024

    Verified customer

    Excellent BMW service center

    They always fix my car correctly the first time. The staff is professional and the lounge area is nice to work from while I wait.

  • Jonathan Meyers

    September 26, 2024 · Experience September 26, 2024

    Verified customer

    Horrible communication regarding repair

    My car was in the shop for a week and nobody called me back with an update despite me leaving three messages. Terrible service standards.

  • Elizabeth Purchase

    September 1, 2024 · Experience September 1, 2024

    Verified customer

    Fast and smooth transaction

    My second car from them and they continue to impress. The finance team is efficient and they don't waste your time with unnecessary upsells.