Emily Campbell
April 30, 2026 · Experience April 30, 2026
Love my new GV70
Amazing service. The sales team really listened to what I wanted and didn't push extra packages I didn't need. Truly a luxury experience.
18 reviews
- Verified customer
- Verified customer
Dave Richard
April 17, 2026 · Experience April 17, 2026
Frustrating communication from service
I left my GV80 for a sensor issue. They promised a call by noon but I had to call them at 4 PM to find out they were waiting on a part.
- Verified customer
Felipe Freitas
April 9, 2026 · Experience April 9, 2026
Professionalism at its best
My service experience was excellent today. They finished the work earlier than expected and explained everything in clear detail to me.
- Verified customer
Jack Weaver
February 15, 2026 · Experience February 15, 2026
Disappointing wait times
I arrived for a scheduled maintenance appointment and still had to wait over two hours for an oil change. Very disorganized this time.
- Verified customer
James Miller
December 18, 2025 · Experience December 18, 2025
Love the Genesis experience
The atmosphere here is great. No pressure sales and the service department is always honest about what my car actually needs.
- Verified customer
SERVICE
December 10, 2025 · Experience December 10, 2025
Solid service but quite busy
The technicians here are very skilled and know the brand inside and out. It's a busy shop so book early, but the quality of work is worth it.
- Verified customer
Jeffrey Hobbs
October 23, 2025 · Experience October 23, 2025
Best car dealer in Fort Myers
I really love the G80 I bought last week. Phil went over all the tech features with me so I felt comfortable before I even left.
- Verified customer
Robert Hayes
August 16, 2025 · Experience August 16, 2025
Exceptional customer care
I've been a loyal customer for years. Phil always treats me like family. The service department is efficient and always uses factory parts.
- Verified customer
Deborah Barnhart
July 15, 2025 · Experience July 15, 2025
Excellent experience with the sales team
Phil helped me find the perfect GV80. He was so patient with all my questions and gave me a great deal on my trade-in vehicle.
- Verified customer
Barbara Lemons
July 6, 2025 · Experience July 6, 2025
Average service experience here
The service department is nice but the wait time for an oil change was much longer than promised. They need more staff on Saturdays.
- Verified customer
Justin Lawson
June 8, 2025 · Experience June 8, 2025
Good car but financing was slow
The vehicle is fantastic, but the finance department took forever to process the paperwork. We were sitting there for hours waiting for a signature.
- Verified customer
Deborah Salas
May 19, 2025 · Experience May 19, 2025
Great communication
They kept me updated throughout the whole repair process on my G70. Very happy with the level of service and the quality of work.
- Verified customer
Amanda Rojas
April 12, 2025 · Experience April 12, 2025
Very poor customer service
Came in for an issue with my air conditioning. They charged me for a diagnostic and didn't even fix the problem. I had to go elsewhere.
- Verified customer
Greg Leathers
February 23, 2025 · Experience February 23, 2025
Top notch dealership service
Had a great time buying my car here. Everything was transparent, no hidden fees, and the car was spotless when I picked it up.
- Verified customer
Steven Maguire
February 11, 2025 · Experience February 11, 2025
Wonderful Genesis buying experience
Just bought a G70 from Phil. He was very professional and gave me a great deal on my trade-in. The whole process was incredibly simple.
- Verified customer
Debbie Boyette-Norris
January 22, 2025 · Experience January 22, 2025
Genesis service is unmatched
Phil is the best. He always takes care of my Genesis when I bring it in for maintenance. Professional, friendly, and quick turnarounds.
- Verified customer
Charlie Roessler
November 14, 2024 · Experience November 14, 2024
Good quality repair work
They do great work here. My car drives like it's brand new again. Just wish the loaner car availability was a little better for longer jobs.
- Verified customer
Scott Rendon
October 5, 2024 · Experience October 5, 2024
Professional and courteous staff
Everything was handled perfectly during my recent lease. Phil is very knowledgeable about the Genesis lineup and made the transition so easy.