Fountain Buick GMC

3.9Great · 17 reviews · 17 verifiedClaimed profile

17 reviews

  • Nicholas Reed

    August 13, 2026 · Experience August 13, 2026

    Verified customer

    Good experience but long wait time

    Overall a solid experience buying my Buick. My only gripe is that it took forever to get the keys, even though I had my financing pre-approved already.

  • Jeff Harness

    July 27, 2026 · Experience July 27, 2026

    Verified customer

    Excellent experience with the service desk

    Brought my truck in for an unexpected noise. The service guys were super thorough and kept me posted the whole time. They fixed it fast.

  • Ronald Guerrero

    May 6, 2026 · Experience May 6, 2026

    Verified customer

    Best dealership experience I have had

    Derek made the whole process of trading in my old truck and getting into a new GMC smooth as butter. No high pressure, just good people doing their job.

  • Stephanie Lawson

    April 11, 2026 · Experience April 11, 2026

    Verified customer

    Hidden fees ruined the whole deal

    Tried to buy a Sierra but they snuck in thousands in dealer add-ons I specifically declined. When I called them out, the manager was rude and dismissive.

  • Shawn Barrett

    April 11, 2026 · Experience April 11, 2026

    Verified customer

    Solid dealer and helpful staff

    I had a good time buying my car here. Kevin in sales was super helpful with the test drive and the whole process was transparent enough for me.

  • David Caplan

    February 11, 2026 · Experience February 11, 2026

    Verified customer

    Top notch customer service today

    Came in looking for an SUV and left happy. Marcus answered every single question I had about the features and made sure I felt comfortable with the price.

  • Jack Weaver

    January 27, 2026 · Experience January 27, 2026

    Verified customer

    Fantastic service from start to finish

    Huge thanks to Sarah for finding me the perfect Canyon. Financing was quick and they gave me a fair price on my trade-in. Highly recommend this spot.

  • Erich Metz

    December 4, 2025 · Experience December 4, 2025

    Verified customer

    Finance department really dragged it out

    The sales team was okay but the wait for finance was ridiculous. Spent three hours just sitting there waiting to sign paperwork for my Yukon even with a scheduled appointment.

  • Henry Coates

    November 24, 2025 · Experience November 24, 2025

    Verified customer

    Professional and fast auto service

    Brought my GMC in for a recall and they had me out within an hour. They even washed it for me. Really appreciate the level of care here.

  • Michael Pisano

    November 9, 2025 · Experience November 9, 2025

    Verified customer

    Incredible deal on my new truck

    They gave me way more for my trade than the other guys in town. Fast, efficient, and everyone I talked to was super friendly and very helpful.

  • Marie Dupont

    October 31, 2025 · Experience October 31, 2025

    Verified customer

    Happy with my new Buick purchase

    Overall a great experience. A couple small delays during the paperwork, but Sarah got everything sorted out quickly. I love the car and the price.

  • Chuck Burgess

    August 9, 2025 · Experience August 9, 2025

    Verified customer

    Average experience with the sales staff

    The car is great, but the sales process was pretty standard. A bit too much back and forth for my taste, but we eventually got to a fair price.

  • Gary James

    June 28, 2025 · Experience June 28, 2025

    Verified customer

    Great staff and good inventory

    Found the exact truck I wanted on the lot. Marcus helped me out and didn't try to push anything I didn't need. Really happy with the deal.

  • Alice Monroe

    June 21, 2025 · Experience June 21, 2025

    Verified customer

    Easiest car buying process ever

    Big shoutout to Derek for helping me pick out my new ride. He knew all the details about the trim levels and made sure I didn't get any junk extras.

  • David McCarty

    April 30, 2025 · Experience April 30, 2025

    Verified customer

    Parts department never has anything

    Every time I go in for basic GMC parts, they are on backorder. It's frustrating when you're just trying to do standard maintenance at home.

  • Deb McCall

    March 8, 2025 · Experience March 8, 2025

    Verified customer

    Service department lacks basic communication

    Left my Buick for a simple oil change and they kept it all day without updating me. I had to call three times just to find out it was done.

  • Emily Campbell

    March 4, 2025 · Experience March 4, 2025

    Verified customer

    Highly recommend this dealership group

    We bought two vehicles from them this year and both times were perfect. Communication is great and the service center is very reliable and fast.