Awful experience with customer service
Review of Franklin Equipment Sales by Jason Mercer · May 4, 2026
1/5
They ignored my warranty claim for weeks. When I went in, the guy at the counter was rude and refused to help. Terrible service.
More reviews of Franklin Equipment Sales
- Verified customer
Kimberly Tran
August 12, 2026 · Experience August 12, 2026
Best place for mower parts
Every time I need a specific blade or belt they have it in stock. Very helpful and knowledgeable staff always ready to assist.
- Verified customer
Ronald Guerrero
August 6, 2026 · Experience August 6, 2026
Expert staff and quality mowers
They know their stuff here. Needed a specialized part and the manager found it for me in minutes. Great local business for Hilliard.
- Verified customer
Rachel Reed
June 8, 2026 · Experience June 8, 2026
Friendly and helpful staff
Whenever I stop by for weed eater string or blades, they are always helpful. Very welcoming environment. Highly recommend to others.
- Verified customer
Dennis Aguirre
April 6, 2026 · Experience April 6, 2026
Service is slow during busy season
Good store, but prepare for a long wait for repairs during the spring. The parts inventory is good, but the service department is overwhelmed.