Service is slow during busy season

Review of Franklin Equipment Sales by Dennis Aguirre · April 6, 2026

3/5

Good store, but prepare for a long wait for repairs during the spring. The parts inventory is good, but the service department is overwhelmed.

More reviews of Franklin Equipment Sales

  • Kimberly Tran

    August 12, 2026 · Experience August 12, 2026

    Verified customer

    Best place for mower parts

    Every time I need a specific blade or belt they have it in stock. Very helpful and knowledgeable staff always ready to assist.

  • Ronald Guerrero

    August 6, 2026 · Experience August 6, 2026

    Verified customer

    Expert staff and quality mowers

    They know their stuff here. Needed a specialized part and the manager found it for me in minutes. Great local business for Hilliard.

  • Rachel Reed

    June 8, 2026 · Experience June 8, 2026

    Verified customer

    Friendly and helpful staff

    Whenever I stop by for weed eater string or blades, they are always helpful. Very welcoming environment. Highly recommend to others.

  • Jason Mercer

    May 4, 2026 · Experience May 4, 2026

    Verified customer

    Awful experience with customer service

    They ignored my warranty claim for weeks. When I went in, the guy at the counter was rude and refused to help. Terrible service.