Fantastic service department team
Review of Germain BMW South by Liz Bobbie · June 25, 2025
5/5
I trust this team with my car completely. They are always honest about what needs to be done now versus later. Great communication from the advisors.
More reviews of Germain BMW South
- Verified customer
Cheryl Novak
August 12, 2026 · Experience August 12, 2026
Professional and clean service bay
The service advisor explained everything clearly and didn't try to oversell extra repairs. Just a standard, quality experience at this dealership.
- Verified customer
Debra Leone
August 6, 2026 · Experience August 6, 2026
Great car but paperwork was slow
I love my new 3 series! The car was detailed perfectly. The only issue was the time spent waiting for the finance manager, he was swamped.
- Verified customer
Eric Donovan
July 23, 2026 · Experience July 23, 2026
Seamless trade-in and purchase
Traded in my X5 for a new model. Sarah handled the appraisal fairly and the paperwork took less than an hour. Great team over at BMW South.
- Verified customer
James Miller
July 5, 2026 · Experience July 5, 2026
Average experience with recent visit
Car was fixed fine, but the wait in the lounge was longer than I hoped. Wish they offered a loaner vehicle for simple day-long repairs.