Rebecca Shaw
March 6, 2026 · Experience March 6, 2026
Top notch service department
Had my XJ in for a routine service. Sarah at the front desk was fantastic and kept me updated. My car was ready when promised and washed. Highly recommend.
Jaguar Coral Gables (formerly THE COLLECTION Jaguar)
3.8Average · 9 reviews · 9 verifiedUnclaimed
9 reviews
- Verified customer
- Verified customer
Mindy Thaler
February 4, 2026 · Experience February 4, 2026
Lack of parts inventory
I’ve been waiting over two weeks for a simple sensor. They keep telling me it’s on backorder. It’s frustrating to own a luxury vehicle and have it sit in the garage.
- Verified customer
Pamela Thompson
January 28, 2026 · Experience January 28, 2026
Average service appointment
The mechanics did a good job, but the communication from the service advisor was a bit lacking. I had to call them to check if my car was ready.
- Verified customer
Kris Tyler
October 23, 2025 · Experience October 23, 2025
New F-PACE is incredible
Working with Julia on my trade-in was a breeze. They gave me a fair number for my old sedan and made the transition into my new SUV painless. Very impressed with the team.
- Verified customer
Tim Edwards
March 29, 2025 · Experience March 29, 2025
Best Jaguar experience
Mark made buying my new F-Type so easy. He was super knowledgeable about all the specs and had the financing wrapped up in no time. Loving the car!
- Verified customer
Josephq Knick
March 22, 2025 · Experience March 22, 2025
Decent dealership but pricey
It’s a nice dealership, very clean. The service is great but the prices are significantly higher than independent shops. You pay for the badge, I guess.
- Verified customer
William Pouch
March 4, 2025 · Experience March 4, 2025
First class service
Exceptional service from start to finish. They really know their Jaguars. Steve was very thorough explaining the infotainment system to me before I drove off the lot.
- Verified customer
AmoinTampa
November 27, 2024 · Experience November 27, 2024
Poor communication from sales
I emailed about a listing and it took three days to hear back. By then, the car was already sold. Very disappointed in the responsiveness here.
- Verified customer
Connie Galietti
September 30, 2024 · Experience September 30, 2024
Good experience but long wait
The staff here is very professional, specifically David in sales. My only gripe is that it took a while to get the final paperwork signed, even with an appointment.