Kocourek Ford

4.2Great · 34 reviews · 34 verifiedClaimed profile

14 reviews

  • Rachel Reed

    July 11, 2025 · Experience July 11, 2025

    Verified customer

    Great dealer in Wausau

    They are professional and easy to talk to. No pressure and no stress. I really appreciate how they do business in this community.

  • Silvia Rodriguez

    June 16, 2025 · Experience June 16, 2025

    Verified customer

    Good experience here

    The sales team was knowledgeable about the different trim levels. I found the truck I wanted at a fair price. Would recommend to others.

  • Frank Delaney

    May 19, 2025 · Experience May 19, 2025

    Verified customer

    Good prices and selection

    Happy with my new washer and dryer. They had a promotion going on which saved me some cash. Delivery was on time and clean.

  • Robert Michael Goynes

    February 20, 2025 · Experience February 20, 2025

    Verified customer

    Poor follow up

    I called three times to check on a part order and they never called me back. Finally went in and found it sitting on the shelf.

  • Aaron Ross

    February 12, 2025 · Experience February 12, 2025

    Verified customer

    They are the best

    Been coming here for years. Everyone from sales to service is solid. They always treat me right and don't try to rip me off.

  • Marc S.

    January 18, 2025 · Experience January 18, 2025

    Verified customer

    Fast delivery

    Ordered my freezer and it was at my house the next day. The delivery guys were professional and careful. Really good experience overall.

  • Emily Campbell

    December 30, 2024 · Experience December 30, 2024

    Verified customer

    Solid place to buy

    I had a good experience buying my vehicle here. The trade-in value they gave me was fair and the purchase process was smooth.

  • Lisa Marchetti

    December 22, 2024 · Experience December 22, 2024

    Verified customer

    Perfect buying experience

    Everything was exactly as advertised. The truck was ready to test drive and the finance team was quick. I am really happy with the deal.

  • Lillian Freiler

    December 16, 2024 · Experience December 16, 2024

    Verified customer

    Wonderful service today

    I had a weird rattle in my suspension that was driving me crazy, so I brought it in to see the team. Mark, the lead technician, took me for a quick drive around the block to hear it himself. He knew exactly what it was immediately. They ended up fixing a loose sway bar link in under an hour. It was super affordable and they even washed the truck before handing me the keys back.

  • Mark Sullivan

    November 17, 2024 · Experience November 17, 2024

    Verified customer

    Okay service

    It took a while to get help because they were busy with other customers. Once I got assistance, they were helpful. Just a long wait.

  • Laura Daniel

    October 31, 2024 · Experience October 31, 2024

    Verified customer

    Love my new tv

    Great selection of TVs. The employee was super knowledgeable and helped me pick the best one for my gaming setup. Really happy with it.

  • Mr Disney

    September 30, 2024 · Experience September 30, 2024

    Verified customer

    Service dept is slow

    I had an oil change appointment and it still took nearly two hours. They seem disorganized and just not very communicative with customers.

  • William Pouch

    September 28, 2024 · Experience September 28, 2024

    Verified customer

    Excellent communication

    I felt informed through the whole process. From start to finish, the staff kept me in the loop and answered every single question I had.

  • Josephq Knick

    September 1, 2024 · Experience September 1, 2024

    Verified customer

    Very reliable

    I always come here for major purchases. The staff is trustworthy and they stand behind what they sell. Great local business to support.