Wonderful service today

Review of Kocourek Ford by Lillian Freiler · December 16, 2024

5/5

I had a weird rattle in my suspension that was driving me crazy, so I brought it in to see the team. Mark, the lead technician, took me for a quick drive around the block to hear it himself. He knew exactly what it was immediately. They ended up fixing a loose sway bar link in under an hour. It was super affordable and they even washed the truck before handing me the keys back.

More reviews of Kocourek Ford

  • Marilyn Hobbs

    August 12, 2026 · Experience August 12, 2026

    Verified customer

    Highly recommend them

    Always a pleasure dealing with Kocourek. They have a great selection and the staff is always welcoming when I walk through the door.

  • Christina Boyle

    August 5, 2026 · Experience August 5, 2026

    Verified customer

    Professional and fast

    Got the deal done quickly. Everything was ready when I arrived which was nice. I appreciate when a dealer respects my time like this.

  • Beth Hartstein

    August 5, 2026 · Experience August 5, 2026

    Verified customer

    Great selection of appliances

    Stopped by for a new fridge. They had a bunch of models on the floor which helped me decide. Friendly service and quick delivery setup.

  • Katherine Silva

    July 26, 2026 · Experience July 26, 2026

    Verified customer

    Broken out of box

    My new fridge arrived with a huge dent. Then they refused to replace it for three weeks. Terrible experience and very poor service.