Service dept is slow
Review of Kocourek Ford by Mr Disney · September 30, 2024
2/5
I had an oil change appointment and it still took nearly two hours. They seem disorganized and just not very communicative with customers.
More reviews of Kocourek Ford
- Verified customer
Marilyn Hobbs
August 12, 2026 · Experience August 12, 2026
Highly recommend them
Always a pleasure dealing with Kocourek. They have a great selection and the staff is always welcoming when I walk through the door.
- Verified customer
Christina Boyle
August 5, 2026 · Experience August 5, 2026
Professional and fast
Got the deal done quickly. Everything was ready when I arrived which was nice. I appreciate when a dealer respects my time like this.
- Verified customer
Beth Hartstein
August 5, 2026 · Experience August 5, 2026
Great selection of appliances
Stopped by for a new fridge. They had a bunch of models on the floor which helped me decide. Friendly service and quick delivery setup.
- Verified customer
Katherine Silva
July 26, 2026 · Experience July 26, 2026
Broken out of box
My new fridge arrived with a huge dent. Then they refused to replace it for three weeks. Terrible experience and very poor service.