Lovesac

3.9Great · 20 reviews · 20 verifiedClaimed profile

20 reviews

  • Zachary Pruitt

    July 25, 2026 · Experience July 25, 2026

    Verified customer

    Great quality and style

    You can definitely feel the difference in quality compared to other brands. Super comfy and looks great. Very happy I made the investment.

  • Beth Covarrubias

    April 13, 2026 · Experience April 13, 2026

    Verified customer

    Great store, very helpful

    The team here really knows how to design a layout for small spaces. I felt very supported during the whole buying process. Love the look and feel.

  • Charlie Roessler

    March 9, 2026 · Experience March 9, 2026

    Verified customer

    Worst delivery experience ever

    My couch arrived two weeks late and it was missing all the hardware. No one at the store would return my calls or give me an ETA on the replacement parts.

  • Rodney Rubright

    February 14, 2026 · Experience February 14, 2026

    Verified customer

    Cool furniture but high price

    Love the modular design of the couches. They are really comfortable and well-made. It's expensive, but you get what you pay for. Friendly staff too.

  • David Coleman

    January 15, 2026 · Experience January 15, 2026

    Verified customer

    Best furniture brand I've used

    So easy to maintain and keep clean. I have a golden retriever and the covers are a lifesaver. Plus, it's just really, really comfortable.

  • Paul Mendoza

    December 29, 2025 · Experience December 29, 2025

    Verified customer

    Wonderful customer experience

    The sales team was amazing. They explained the different foam options and helped me pick the right one for my back pain. Everything arrived on time.

  • Cheryl Novak

    December 19, 2025 · Experience December 19, 2025

    Verified customer

    Comfortable and stylish furniture

    So glad I got this couch. It's the most comfortable piece of furniture in my house. The store staff was very helpful with picking the right color fabric.

  • Deborah Salas

    December 4, 2025 · Experience December 4, 2025

    Verified customer

    So happy with my sectional

    It really changed the look of my apartment. Everyone who visits asks where I got it. Super comfortable and great for movie nights.

  • Josephq Knick

    November 26, 2025 · Experience November 26, 2025

    Verified customer

    Love the flexibility

    Being able to rearrange the pieces is such a great feature. I've moved my couch around three times already. Staff was great and very knowledgeable.

  • Susan Delgado

    October 11, 2025 · Experience October 11, 2025

    Verified customer

    Build quality not as expected

    I spent a fortune on this sectional, but the fabric started pilling after just two months. For the price, I expected something that would hold up better.

  • SERVICE

    October 3, 2025 · Experience October 3, 2025

    Verified customer

    Horrible customer service, avoid

    My order was canceled without any explanation and I had to fight to get my money back. No one at the local store cared at all. Never again.

  • Debbie Boyette-Norris

    September 23, 2025 · Experience September 23, 2025

    Verified customer

    Absolutely love my new setup

    The modular options were perfect for my small NYC apartment. Fits just right and looks amazing. Highly recommend visiting the showroom in person.

  • John Greska

    September 6, 2025 · Experience September 6, 2025

    Verified customer

    Good product, average experience

    The couch itself is nice, but the shipping cost was way too high and it took forever to arrive. Make sure you check the delivery window before ordering.

  • Brian Whitaker

    June 12, 2025 · Experience June 12, 2025

    Verified customer

    Excellent modular design

    Bought a large sectional and it was easy to set up. Very comfortable and holds its shape well. I'm very happy with my purchase from this store.

  • William Foster

    March 12, 2025 · Experience March 12, 2025

    Verified customer

    Do not recommend, poor support

    The store was fine, but the corporate customer support is a disaster. I've been trying to get a refund for a damaged unit for over a month now.

  • Keri Fox

    March 2, 2025 · Experience March 2, 2025

    Verified customer

    Comfortable couch, long wait

    The furniture is really comfortable and fits my living room perfectly. The only issue was the wait time for the specific cover I wanted.

  • Barbara Lemons

    February 5, 2025 · Experience February 5, 2025

    Verified customer

    Best furniture purchase ever

    I love how easy it is to move and wash the covers. Perfect for anyone with kids or pets. The staff were very friendly and patient with my questions.

  • Robert Hayes

    January 5, 2025 · Experience January 5, 2025

    Verified customer

    Total waste of money

    The cushions flattened out completely after only three months. Such poor quality for such a high price. Never buying from Lovesac again.

  • Pauline Pfeffer

    November 6, 2024 · Experience November 6, 2024

    Verified customer

    Great experience at this location

    The staff really helped me map out what pieces I needed for my room. It feels so welcoming and the quality is unmatched. I'll be back for more.

  • Donna Fitzgerald

    October 8, 2024 · Experience October 8, 2024

    Verified customer

    Perfect for my apartment

    I love that I can change the layout of the couch whenever I want. So easy to work with and the store staff was very friendly and helpful.