Mercedes Benz Lease Direct

3.9Great · 14 reviews · 14 verifiedClaimed profile

14 reviews

  • Erich Metz

    July 17, 2026 · Experience July 17, 2026

    Verified customer

    Professional staff and great inventory

    David helped me compare several models. His knowledge of the features was impressive and I'm very happy with my new car.

  • Justin Lawson

    May 9, 2026 · Experience May 9, 2026

    Verified customer

    Fantastic experience with the lease team

    Pauline was excellent. Everything was prepared before I arrived. I was in and out of the dealership in under 45 minutes.

  • David McCarty

    April 24, 2026 · Experience April 24, 2026

    Verified customer

    Misleading terms on the lease contract

    Eric sold me on one price and the contract had hidden charges. I feel lied to and definitely won't be coming back.

  • Pauline Pfeffer

    March 23, 2026 · Experience March 23, 2026

    Verified customer

    Seamless lease process

    Kevin made my first luxury lease a breeze. He explained all the terms clearly and answered all my questions with patience.

  • Patrick Osborne

    February 11, 2026 · Experience February 11, 2026

    Verified customer

    Average service experience this time

    Shelley was helpful but the car wasn't ready when they said. Had to sit for an hour just to get the keys and paperwork.

  • Auriana Stevens

    January 3, 2026 · Experience January 3, 2026

    Verified customer

    Quality vehicle and helpful staff

    Erich was very helpful in finding the right color and package for my lease. He made everything so easy. Highly recommend.

  • Kevin Doyle

    September 8, 2025 · Experience September 8, 2025

    Verified customer

    Good cars but poor financing communication

    Jeff was great, but the finance office was chaotic. It felt like they were just trying to push products I didn't want.

  • Kevin Robinson

    September 6, 2025 · Experience September 6, 2025

    Verified customer

    Excellent service and luxury cars

    Patrick was amazing. He ensured the car was detailed to perfection before I picked it up. A truly top-notch experience.

  • Mark Kijas

    August 13, 2025 · Experience August 13, 2025

    Verified customer

    Professionalism at its best

    Auriana provided white glove service. The Mercedes is perfect and she made sure I understood every single feature during pickup.

  • Barbara Farina

    August 8, 2025 · Experience August 8, 2025

    Verified customer

    Communication was very poor

    Mindy promised to call me back about the lease return process and never did. I had to chase them down repeatedly.

  • Debbie Boyette-Norris

    December 9, 2024 · Experience December 9, 2024

    Verified customer

    Terrible service after signing the lease

    Justin was helpful until I signed the papers. Since then, they ignore my emails about a simple service question. Avoid.

  • Paul Mendoza

    October 5, 2024 · Experience October 5, 2024

    Verified customer

    Everything went perfect with the lease

    Barbara handled all the documentation smoothly. I felt valued throughout the entire transaction. Great dealership overall.

  • Sagoingne

    September 23, 2024 · Experience September 23, 2024

    Verified customer

    Great car, good financing options

    Mark helped me with my lease. The car is gorgeous. Financing was a bit of a process but everything went through fine.

  • Zachary Pruitt

    September 18, 2024 · Experience September 18, 2024

    Verified customer

    Exceptional customer care here

    Kevin helped me select my new ride. The process was stress-free and the staff is genuinely friendly and helpful.