Robert Hayes
August 4, 2026 · Experience August 4, 2026
Prices are getting too high
I feel like I'm paying a premium just for the logo on the packaging. Same filters are way cheaper online.
Mercedes-Benz of Bonita Springs Parts Department
4.0Great · 9 reviews · 9 verifiedUnclaimed
9 reviews
- Verified customer
- Verified customer
Angela Whitlock
May 16, 2026 · Experience May 16, 2026
Great help with my parts order
Needed some specific trim clips for my C300. Sarah in the parts department was fantastic and had everything pulled for me in minutes.
- Verified customer
Donald Lizotte
March 11, 2026 · Experience March 11, 2026
Good service but a wait
Friendly staff, though it took about twenty minutes to get to the counter. Parts were correct for my E-Class though.
- Verified customer
Greg Leathers
October 26, 2025 · Experience October 26, 2025
Professional and helpful team
The parts counter was organized and the staff were very polite. Got my coolant reservoir quickly and installed it easily.
- Verified customer
Jason Ensey
August 30, 2025 · Experience August 30, 2025
Best parts department in town
They always keep the common service items in stock for my GLA. Saves me a trip to the main service garage.
- Verified customer
Jose Figueroa
August 10, 2025 · Experience August 10, 2025
Sold me the wrong part
I gave them my VIN and they still gave me the wrong oil filter for my S-Class. Huge waste of my drive from Naples.
- Verified customer
Jeffrey Hobbs
January 4, 2025 · Experience January 4, 2025
Quick turnaround on special order
Ordered a replacement side mirror housing and it arrived ahead of schedule. Very happy with the professional service.
- Verified customer
Jack Weaver
December 8, 2024 · Experience December 8, 2024
Expert staff really know Mercedes
Mike is the go-to guy here. He knows the legacy parts better than anyone else in the area. Always a pleasure.
- Verified customer
Cheryl Novak
October 5, 2024 · Experience October 5, 2024
Solid experience overall
Good inventory, staff is polite. Just wish they had a bit more seating while waiting for items to be pulled.