More reviews of Mercedes-Benz of Jacksonville

  • Michael Holland

    April 22, 2026 · Experience April 22, 2026

    Verified customer

    Top notch customer service today

    Sarah in the parts department was incredibly helpful finding a specific trim piece for my S-Class. She stayed late to make sure it was ready for me.

  • Greg Leathers

    July 13, 2025 · Experience July 13, 2025

    Verified customer

    Solid service but long wait

    Brought my GLE in for a routine oil change. Service was solid and they washed the car, but it took about 45 minutes longer than quoted.

  • Debra Whisanant

    June 28, 2025 · Experience June 28, 2025

    Verified customer

    Very impressed with this dealership

    The entire team is professional and courteous. They didn't push any unnecessary add-ons and made the finance part really easy to understand.

  • Samantha Poole

    May 23, 2025 · Experience May 23, 2025

    Verified customer

    Excellent trade-in process here

    Worked with David on trading in my old Audi for a newer E-Class. They gave me a fair value for the trade and the paperwork was handled in under an hour.