Solid service but long wait
Review of Mercedes-Benz of Jacksonville by Greg Leathers · July 13, 2025
4/5
Brought my GLE in for a routine oil change. Service was solid and they washed the car, but it took about 45 minutes longer than quoted.
More reviews of Mercedes-Benz of Jacksonville
- Verified customer
Michael Holland
April 22, 2026 · Experience April 22, 2026
Top notch customer service today
Sarah in the parts department was incredibly helpful finding a specific trim piece for my S-Class. She stayed late to make sure it was ready for me.
- Verified customer
Jerry Sampson
April 19, 2026 · Experience April 19, 2026
Professional and efficient dealer
Just finalized my second purchase here. The staff is consistently professional and they know these cars inside and out. Always a smooth experience.
- Verified customer
Debra Whisanant
June 28, 2025 · Experience June 28, 2025
Very impressed with this dealership
The entire team is professional and courteous. They didn't push any unnecessary add-ons and made the finance part really easy to understand.
- Verified customer
Samantha Poole
May 23, 2025 · Experience May 23, 2025
Excellent trade-in process here
Worked with David on trading in my old Audi for a newer E-Class. They gave me a fair value for the trade and the paperwork was handled in under an hour.