Review of Mercedes-Benz of Wesley Chapel by Jonathan Meyers · March 25, 2025
Needed a specific trim piece for my older model and the parts counter staff acted like I was bothering them. Took them a week just to find out it was on backorder. Poor customer service.
Deborah Gannon
August 11, 2026 · Experience August 11, 2026
This is how buying a luxury car should be. Great communication, no hidden fees, and a team that actually cares about your time. I couldn't be happier with the whole experience.
Beth Hartstein
July 15, 2026 · Experience July 15, 2026
Brought my car in for a scheduled maintenance and sat in the waiting room for four hours without a single update. When I finally asked, they hadn't even started. Very disappointed with the lack of urgency.
Timothy Joley
June 1, 2026 · Experience June 1, 2026
The team here is professional. I traded in my old sedan and the appraisal was fair. Financing was straightforward, though the paperwork phase felt like it dragged on a bit longer than I liked.
Lori Kennedy
May 30, 2026 · Experience May 30, 2026
The car is great, but the sales process was a bit disjointed. I had to repeat my financial info twice because the paperwork wasn't ready when I arrived for the appointment. It was okay, but not perfect.