Solid experience with my new GLE

Review of Mercedes-Benz of Wesley Chapel by Barbara Farina · March 27, 2025

4/5

Great selection of SUVs. Marcus made the sales process smooth and was very transparent about the numbers. Only knocked off a star because the detailing took longer than promised at delivery.

More reviews of Mercedes-Benz of Wesley Chapel

  • Deborah Gannon

    August 11, 2026 · Experience August 11, 2026

    Verified customer

    Five star service for sure

    This is how buying a luxury car should be. Great communication, no hidden fees, and a team that actually cares about your time. I couldn't be happier with the whole experience.

  • Beth Hartstein

    July 15, 2026 · Experience July 15, 2026

    Verified customer

    Terrible service department experience

    Brought my car in for a scheduled maintenance and sat in the waiting room for four hours without a single update. When I finally asked, they hadn't even started. Very disappointed with the lack of urgency.

  • Timothy Joley

    June 1, 2026 · Experience June 1, 2026

    Verified customer

    Happy with my C-Class purchase

    The team here is professional. I traded in my old sedan and the appraisal was fair. Financing was straightforward, though the paperwork phase felt like it dragged on a bit longer than I liked.

  • Lori Kennedy

    May 30, 2026 · Experience May 30, 2026

    Verified customer

    Decent service but needs improvement

    The car is great, but the sales process was a bit disjointed. I had to repeat my financial info twice because the paperwork wasn't ready when I arrived for the appointment. It was okay, but not perfect.