never going back
Review of Plaza Cadillac Service Department by Kathryn Beltran · October 3, 2025
1/5
they overcharged me for an oil change and then tried to sell me a bunch of stuff i didnt need. very pushy and unprofessional behavior here.
More reviews of Plaza Cadillac Service Department
- Verified customer
Michelle Duarte
July 27, 2026 · Experience July 27, 2026
top tier service
the team here is really professional. they replaced my battery and did a quick inspection in record time. i never have to wait long at this place.
- Verified customer
Samuel Grauer
July 21, 2026 · Experience July 21, 2026
amazing service team
the service advisor mike was excellent. he kept me informed throughout the repair of my transmission. everything is running perfectly now. really great.
- Verified customer
Felipe Freitas
May 15, 2026 · Experience May 15, 2026
wonderful staff
everyone is so polite and helpful. they treat you like family and really know these cars inside and out. i appreciate the honest advice i get here.
- Verified customer
Douglas Farrell
March 14, 2026 · Experience March 14, 2026
really poor service
brought my cadillac in for a simple rattling sound and they kept it for two days just to tell me they couldnt find it. felt like a waste of time.