Top notch customer care
Review of Randy Marion Cadillac of Jacksonville by Hiram Rios · June 19, 2026
5/5
The team here really knows their Cadillacs. Everything was explained clearly and the service was finished ahead of schedule. Highly recommend.
More reviews of Randy Marion Cadillac of Jacksonville
- Verified customer
Cynthia Frazier
August 11, 2026 · Experience August 11, 2026
Good service, a little pricey
Service is top tier but expect to pay the dealer premium. The staff is always very polite and kept me updated on my car status.
- Verified customer
Daniel Lovett
July 11, 2026 · Experience July 11, 2026
Everything was handled perfectly
I really appreciate the transparent pricing and the detailed explanation of the maintenance my vehicle needed. Great experience.
- Verified customer
Steven Gerasimovich
July 10, 2026 · Experience July 10, 2026
Poor communication on parts order
I waited over two weeks for a simple part and no one bothered to call me to give me an update until I finally reached out myself.
- Verified customer
Donald Lizotte
March 26, 2026 · Experience March 26, 2026
Always reliable service department
I’ve been coming to this location for years for my Cadillac maintenance and I've never had a complaint. True professionals.