More reviews of Randy Marion Cadillac of Jacksonville

  • Cynthia Frazier

    August 11, 2026 · Experience August 11, 2026

    Verified customer

    Good service, a little pricey

    Service is top tier but expect to pay the dealer premium. The staff is always very polite and kept me updated on my car status.

  • Steven Gerasimovich

    July 10, 2026 · Experience July 10, 2026

    Verified customer

    Poor communication on parts order

    I waited over two weeks for a simple part and no one bothered to call me to give me an update until I finally reached out myself.

  • Hiram Rios

    June 19, 2026 · Experience June 19, 2026

    Verified customer

    Top notch customer care

    The team here really knows their Cadillacs. Everything was explained clearly and the service was finished ahead of schedule. Highly recommend.

  • Donald Lizotte

    March 26, 2026 · Experience March 26, 2026

    Verified customer

    Always reliable service department

    I’ve been coming to this location for years for my Cadillac maintenance and I've never had a complaint. True professionals.