Unprofessional and rude staff
Review of Regal Kia Service Center by Robert Dorr · January 18, 2026
1/5
The advisor was condescending and acted like my questions were a nuisance. I won't be giving them my business ever again. Go elsewhere.
More reviews of Regal Kia Service Center
- Verified customer
James Miller
July 4, 2026 · Experience July 4, 2026
Average service but a bit pricey
They fixed the issue with my window motor, but the labor cost felt a bit high compared to local shops. Quality is fine but consider the cost.
- Verified customer
Denise Cabrera
March 19, 2026 · Experience March 19, 2026
Good work but busy morning
The service on my Sportage was great, but the morning drop off line was pretty long. Once I got to the desk, Brenda handled it quickly.
- Verified customer
Kevin Doyle
February 13, 2026 · Experience February 13, 2026
Wait time was ridiculous
I had an appointment but still waited two hours just for an oil change. They were clearly understaffed and overwhelmed in the service bay.
- Verified customer
Brian Whitaker
December 28, 2025 · Experience December 28, 2025
They broke my trim piece
Brought it in for a battery replacement and they cracked the plastic cover under the hood. They denied it even though it was fine before.