James Miller
July 4, 2026 · Experience July 4, 2026
Average service but a bit pricey
They fixed the issue with my window motor, but the labor cost felt a bit high compared to local shops. Quality is fine but consider the cost.
19 reviews
- Verified customer
- Verified customer
Denise Cabrera
March 19, 2026 · Experience March 19, 2026
Good work but busy morning
The service on my Sportage was great, but the morning drop off line was pretty long. Once I got to the desk, Brenda handled it quickly.
- Verified customer
Kevin Doyle
February 13, 2026 · Experience February 13, 2026
Wait time was ridiculous
I had an appointment but still waited two hours just for an oil change. They were clearly understaffed and overwhelmed in the service bay.
- Verified customer
Robert Dorr
January 18, 2026 · Experience January 18, 2026
Unprofessional and rude staff
The advisor was condescending and acted like my questions were a nuisance. I won't be giving them my business ever again. Go elsewhere.
- Verified customer
Brian Whitaker
December 28, 2025 · Experience December 28, 2025
They broke my trim piece
Brought it in for a battery replacement and they cracked the plastic cover under the hood. They denied it even though it was fine before.
- Verified customer
Paul Horn
December 7, 2025 · Experience December 7, 2025
Always great service at Regal Kia
Took my Telluride in for an oil change. Marcus was super helpful and got me out of there in under an hour. Really appreciate the fast turn around.
- Verified customer
Nathan Ruiz
October 27, 2025 · Experience October 27, 2025
Quick and easy service
Scheduled online and was in and out in no time. The technician even washed the car which was a nice surprise. Thank you Regal Kia team.
- Verified customer
Michael Shutter
September 27, 2025 · Experience September 27, 2025
Fast turnaround on my routine maintenance
Brought my Sorento for the 30k mile service. The waiting area is clean and comfortable. The team is always professional and they never try to oversell me.
- Verified customer
Sandra Pope
September 26, 2025 · Experience September 26, 2025
Reliable repairs for my family SUV
They fixed my AC issue quickly. The staff was polite, though the wait for the shuttle was a bit longer than I expected. Overall still a solid experience.
- Verified customer
Marie Dupont
August 17, 2025 · Experience August 17, 2025
Best Kia service in town
Super impressed by how professional everyone was. They had my parts ready and finished the job ahead of schedule. Will definitely return.
- Verified customer
Beth Covarrubias
June 14, 2025 · Experience June 14, 2025
Consistent and reliable service
Every time I visit, the service is top notch. They respect my time and never push services I don't need. Highly recommend this shop for Kia owners.
- Verified customer
Ashley Vaughn
June 6, 2025 · Experience June 6, 2025
Excellent experience with the service team
My K5 drives like it just came off the lot. The technicians are very thorough and explained exactly what they did during the inspection process.
- Verified customer
Betty Lindstrom
May 13, 2025 · Experience May 13, 2025
Terrible communication and long delays
My car sat for three days and nobody called me. I had to call them five times just to get an update on simple parts replacement. Never coming back.
- Verified customer
Donna Fitzgerald
May 3, 2025 · Experience May 3, 2025
Very pleased with the care
I always bring my car here. The team is honest and keeps my Kia running perfectly. Marcus always makes sure I understand the recommended services.
- Verified customer
Emily Campbell
May 2, 2025 · Experience May 2, 2025
Very thorough inspection on my Optima
They did a great job identifying a small leak before it became a major problem. Pricing was fair and the staff was friendly during the whole visit.
- Verified customer
Richard Hill
March 7, 2025 · Experience March 7, 2025
Excellent service department and staff
My Soul needed new brake pads and rotors. The parts were in stock and Sarah handled the scheduling perfectly. No issues at all, highly recommend.
- Verified customer
Daniel Eckert
February 21, 2025 · Experience February 21, 2025
Top notch service for my Kia
Everything was smooth from the drop off to the pickup. My service advisor was knowledgeable about my warranty coverage and kept me updated throughout the afternoon.
- Verified customer
Edward Pollick
December 11, 2024 · Experience December 11, 2024
Professional and transparent car maintenance
I had a weird rattle in my Forte. Kevin found a loose shield and fixed it for free while doing the oil change. Great honest service here.
- Verified customer
Kassandra Gomez
September 15, 2024 · Experience September 15, 2024
Dishonest about repair costs
They quoted me one price over the phone and then added 300 dollars worth of unnecessary fees when I arrived. Total waste of time and money.