Poor communication after the sale
Review of Sara Bay Marina by Ryan Caldwell · August 14, 2026
2/5
Bought a boat here, but they forgot to file the registration properly. Had to chase them for two weeks to get my paperwork. Very disorganized office.
More reviews of Sara Bay Marina
- Verified customer
Josephq Knick
June 24, 2026 · Experience June 24, 2026
Great parts department selection
Whenever I need parts for my boat, I come here. They have a massive inventory and the staff knows exactly what I need just by the engine model.
- Verified customer
Mark Sullivan
June 9, 2026 · Experience June 9, 2026
Excellent guidance on new gear
I needed specific parts for my hull maintenance and they had it all in stock. The staff is knowledgeable and didn't try to upsell me on stuff I didn't need.
- Verified customer
Edward Nakamura
March 20, 2026 · Experience March 20, 2026
Outstanding team effort here
Everything was perfect. From the initial inquiry to the final sea trial, this team made sure I was informed and comfortable. A true 5-star experience.
- Verified customer
Joyce Tillman
December 8, 2025 · Experience December 8, 2025
Fantastic customer service experience
What a pleasure it was dealing with this marina. Everyone from sales to service was top notch. My new boat was pristine when we picked it up last Friday.