Ryan Caldwell
August 14, 2026 · Experience August 14, 2026
Poor communication after the sale
Bought a boat here, but they forgot to file the registration properly. Had to chase them for two weeks to get my paperwork. Very disorganized office.
19 reviews
- Verified customer
- Verified customer
Josephq Knick
June 24, 2026 · Experience June 24, 2026
Great parts department selection
Whenever I need parts for my boat, I come here. They have a massive inventory and the staff knows exactly what I need just by the engine model.
- Verified customer
Mark Sullivan
June 9, 2026 · Experience June 9, 2026
Excellent guidance on new gear
I needed specific parts for my hull maintenance and they had it all in stock. The staff is knowledgeable and didn't try to upsell me on stuff I didn't need.
- Verified customer
Edward Nakamura
March 20, 2026 · Experience March 20, 2026
Outstanding team effort here
Everything was perfect. From the initial inquiry to the final sea trial, this team made sure I was informed and comfortable. A true 5-star experience.
- Verified customer
Joyce Tillman
December 8, 2025 · Experience December 8, 2025
Fantastic customer service experience
What a pleasure it was dealing with this marina. Everyone from sales to service was top notch. My new boat was pristine when we picked it up last Friday.
- Verified customer
Lori Kennedy
November 1, 2025 · Experience November 1, 2025
Decent service for annual checkups
They do good work but they are often booked out weeks in advance. If you need something urgent, look elsewhere. Otherwise, the quality of work is consistent.
- Verified customer
Debra Whisanant
August 4, 2025 · Experience August 4, 2025
Love my new vessel
Worked with Jeff to pick out the perfect boat for our family. He didn't pressure us and let us take our time. The delivery was perfect and very thorough.
- Verified customer
Marco Arredondo
June 22, 2025 · Experience June 22, 2025
Smooth process on my trade-in
Traded in my old fishing boat for a newer model here. They gave me a fair price and the financing paperwork with Lori was finished in record time.
- Verified customer
Jason Ensey
June 18, 2025 · Experience June 18, 2025
Great shop for maintenance
Brought my boat in for its 100-hour service. They found a small issue with the trim sensor and fixed it under warranty without me even asking. Solid shop.
- Verified customer
Chuck Burgess
June 3, 2025 · Experience June 3, 2025
Service is good, wait is long
They fixed my steering issue, but I had to call three times to check if it was ready. Great mechanics, but they really need a better front desk system.
- Verified customer
Dave Richard
June 3, 2025 · Experience June 3, 2025
Parts took way too long
Ordered a specific pump for my center console and it took three weeks to arrive. No one updated me on the status. Very frustrated with the lack of communication.
- Verified customer
Victoria Williams
May 26, 2025 · Experience May 26, 2025
Best boat buying experience ever
Marco made our deck boat purchase so easy. He handled everything professionally and the boat was ready on time. Highly recommend Sara Bay Marina for anyone in Sarasota.
- Verified customer
Timothy Joley
April 5, 2025 · Experience April 5, 2025
Top tier boat sales crew
Couldn't be happier with our new purchase. The financing process was painless and the boat has been running perfectly since we left the lot.
- Verified customer
Michael Pinero
March 23, 2025 · Experience March 23, 2025
Friendly staff and fair prices
My family has been coming to Sara Bay Marina for years. The team is always helpful and they carry all the parts I need for my outboard motor.
- Verified customer
Suzanne
January 31, 2025 · Experience January 31, 2025
Nice boats but slow service
The inventory is great, but getting someone to help on a Saturday is a struggle. Once I spoke to Jason, things went fine, but the wait time was ridiculous.
- Verified customer
Jonathan Meyers
January 21, 2025 · Experience January 21, 2025
Solid work, nice people
Happy with the service on my motor. Took a day longer than quoted, but they communicated that to me. I'll be back for my next service interval.
- Verified customer
Cynthia Frazier
December 14, 2024 · Experience December 14, 2024
Best marina in Sarasota
I always trust them with my boat repairs. They are honest, quick, and always get the job done right the first time. Highly recommended for local boaters.
- Verified customer
Cheryl Novak
December 3, 2024 · Experience December 3, 2024
Seamless buying process
Bought a used skiff from them and the whole transaction was smooth. No hidden fees and everything was explained clearly. Very satisfied.
- Verified customer
Debra Leone
August 29, 2024 · Experience August 29, 2024
Awful experience with management
Tried to get a quote for service and was treated like a bother. The manager didn't even look up from his computer. I will be taking my business elsewhere.