Terrible service and rude staff
Review of Service & Parts at Bill Cramer Auto by Tim Edwards · February 3, 2025
1/5
My car sat for a week before they even looked at it. When I asked about it, the service advisor was completely dismissive.
More reviews of Service & Parts at Bill Cramer Auto
- Verified customer
Samuel Grauer
August 9, 2026 · Experience August 9, 2026
Poor communication regarding parts
They ordered a part for my car but didn't notify me when it arrived. I had to call twice just to get a status update.
- Verified customer
Stan Kurpiel
May 11, 2026 · Experience May 11, 2026
Excellent service department
Brought my truck in for routine maintenance and they were quick, professional, and kept me updated throughout the process. Highly recommend.
- Verified customer
Mark Sullivan
February 23, 2026 · Experience February 23, 2026
Good work, just expensive
The repairs are always high quality, but you definitely pay a premium here compared to other local independent shops.
- Verified customer
Barbara Lemons
September 17, 2025 · Experience September 17, 2025
Super helpful staff
The team helped me find the exact part I needed for my older car. Saved me a ton of money by doing the repair myself.