Overcharged for basic service
Review of Tom Bush BMW Jacksonville by Sandra Pope · June 3, 2025
2/5
The price they quoted was way lower than the final bill. No explanation for why.
More reviews of Tom Bush BMW Jacksonville
- Verified customer
Brian Whitaker
July 17, 2026 · Experience July 17, 2026
Fair service, poor follow up
The work was done correctly but I had to call twice to get an update.
- Verified customer
John Knapek
April 26, 2026 · Experience April 26, 2026
Excellent maintenance support
Mark really helped me understand what the car needed for the long term. Great shop.
- Verified customer
Karen Whitfield
February 19, 2026 · Experience February 19, 2026
Highly impressed with staff
Sarah in sales was fantastic. Very knowledgeable about all the tech features.
- Verified customer
Pamela Thompson
January 1, 2026 · Experience January 1, 2026
Smooth sales experience
Just picked up my new 3 series. The process was very smooth and professional.