Solid dealer for luxury service

Review of Ussery Automotive Group by Auriana Stevens · December 3, 2025

4/5

Everything is always very professional. The lobby is nice, and the coffee is good, but sometimes the service takes longer than they estimate.

More reviews of Ussery Automotive Group

  • SERVICE

    August 4, 2026 · Experience August 4, 2026

    Verified customer

    Good work, slightly pricey

    They definitely know Mercedes-Benz inside and out. Repairs were done right, but the labor charges are definitely on the high side.

  • Bernadette Gray

    May 19, 2026 · Experience May 19, 2026

    Verified customer

    Perfect, as always

    I appreciate the detailed video report they send of the service inspection. It makes it very easy to see what needs attention.

  • Felipe Freitas

    November 17, 2025 · Experience November 17, 2025

    Verified customer

    Poor communication regarding parts

    Left my car for a week because they didn't have the sensor in stock. Nobody called to tell me. Very inconvenient for a luxury brand.

  • Jeff Harness

    October 7, 2025 · Experience October 7, 2025

    Verified customer

    Always reliable and thorough

    My family has used Ussery for years. They are consistent, professional, and always treat my car with the respect it deserves.