Verizon

4.3Great · 12 reviews · 12 verifiedClaimed profile

12 reviews

  • Jose Figueroa

    July 17, 2026 · Experience July 17, 2026

    Verified customer

    Always great service here

    Sarah and the rest of the crew are awesome. They always know exactly how to fix my device issues without making me feel like a dummy.

  • Steve Crowthers

    February 20, 2026 · Experience February 20, 2026

    Verified customer

    Solved my technical problems

    My phone wouldn't connect to my home wifi, they figured it out in seconds. They are true pros at this store. Highly recommend for any issues.

  • James Miller

    January 14, 2026 · Experience January 14, 2026

    Verified customer

    Long waits for simple issues

    Every time I come in here for a phone issue, I end up waiting at least an hour. The staff is polite but they just seem overwhelmed.

  • Charlie Roessler

    November 26, 2025 · Experience November 26, 2025

    Verified customer

    Decent store, very busy

    Service is good, but you have to be prepared to wait a while. Even with an appointment, it seems like things run behind here.

  • Scott Rendon

    September 26, 2025 · Experience September 26, 2025

    Verified customer

    Helpful staff, great store

    Really appreciated the help with setting up my new tablet. Everything is running perfectly now. The staff here is really high quality and friendly.

  • David McCarty

    March 21, 2025 · Experience March 21, 2025

    Verified customer

    Poor customer service experience

    They sold me the wrong accessory and then refused to accept a return when I opened it. Very rude manager. Not helpful at all.

  • Teddy Pospiech

    March 11, 2025 · Experience March 11, 2025

    Verified customer

    Knowledgeable staff and great help

    Been coming here for years and they always resolve my technical glitches. Really happy with the service today, I was in and out very quickly.

  • Barbara Ellis

    January 3, 2025 · Experience January 3, 2025

    Verified customer

    Top notch support

    Needed a replacement SIM card and they were super efficient. The store was busy but they handled everyone with care. Will be returning.

  • Silvia Rodriguez

    December 10, 2024 · Experience December 10, 2024

    Verified customer

    Quick and easy upgrade

    Got the new model phone and the setup was seamless. The rep was super helpful explaining the trade-in credit for my old phone. Excellent experience.

  • Shelley Ross

    October 19, 2024 · Experience October 19, 2024

    Verified customer

    Best tech support in Ormond

    I had a complicated billing issue that no one over the phone could fix. These guys handled it in ten minutes. So happy with the store.

  • Brian Whitaker

    September 25, 2024 · Experience September 25, 2024

    Verified customer

    Fantastic service from Sarah

    Sarah was a huge help with my new phone upgrade. She transferred all my data and made sure my plan was optimized to save me money.

  • Laura Daniel

    September 2, 2024 · Experience September 2, 2024

    Verified customer

    Super friendly team

    Everyone here is so welcoming. They helped me compare two different phone models and I felt very confident in my decision when I left.