Poor customer service experience
Review of Verizon by David McCarty · March 21, 2025
1/5
They sold me the wrong accessory and then refused to accept a return when I opened it. Very rude manager. Not helpful at all.
More reviews of Verizon
- Verified customer
Jose Figueroa
July 17, 2026 · Experience July 17, 2026
Always great service here
Sarah and the rest of the crew are awesome. They always know exactly how to fix my device issues without making me feel like a dummy.
- Verified customer
Steve Crowthers
February 20, 2026 · Experience February 20, 2026
Solved my technical problems
My phone wouldn't connect to my home wifi, they figured it out in seconds. They are true pros at this store. Highly recommend for any issues.
- Verified customer
James Miller
January 14, 2026 · Experience January 14, 2026
Long waits for simple issues
Every time I come in here for a phone issue, I end up waiting at least an hour. The staff is polite but they just seem overwhelmed.
- Verified customer
Charlie Roessler
November 26, 2025 · Experience November 26, 2025
Decent store, very busy
Service is good, but you have to be prepared to wait a while. Even with an appointment, it seems like things run behind here.