Top notch customer service experience
Review of Volvo Cars Melbourne by Rachel Reed · May 16, 2026
5/5
Always have a good time here. The lounge is comfortable and the staff actually listens to what you need rather than trying to upsell everything.
More reviews of Volvo Cars Melbourne
- Verified customer
Driver
May 29, 2026 · Experience May 29, 2026
Loving my new Volvo
Super happy with the team here. They made the paperwork so easy and explained all the safety features on the new model. Great inventory to choose from too.
- Verified customer
Jason Mercer
May 10, 2026 · Experience May 10, 2026
Good car but long wait times
The XC60 is great, but the service department is always packed. I had an appointment for an oil change and still ended up waiting over two hours. The staff is polite but they definitely need more help.
- Verified customer
Victor Morales
February 21, 2026 · Experience February 21, 2026
Fantastic service department team
Took my S60 in for a weird rattling noise and Mark had it figured out in ten minutes. They had the part in stock and had me out the door by lunch. Really impressed with their efficiency.
- Verified customer
Josephq Knick
December 4, 2025 · Experience December 4, 2025
Best Volvo dealership in Melbourne
Exceptional service from the start. We traded in our old sedan and got a very fair value. The financing process took less than an hour, which was a huge relief compared to other dealers.