Driver
May 29, 2026 · Experience May 29, 2026
Loving my new Volvo
Super happy with the team here. They made the paperwork so easy and explained all the safety features on the new model. Great inventory to choose from too.
10 reviews
- Verified customer
- Verified customer
Rachel Reed
May 16, 2026 · Experience May 16, 2026
Top notch customer service experience
Always have a good time here. The lounge is comfortable and the staff actually listens to what you need rather than trying to upsell everything.
- Verified customer
Jason Mercer
May 10, 2026 · Experience May 10, 2026
Good car but long wait times
The XC60 is great, but the service department is always packed. I had an appointment for an oil change and still ended up waiting over two hours. The staff is polite but they definitely need more help.
- Verified customer
Victor Morales
February 21, 2026 · Experience February 21, 2026
Fantastic service department team
Took my S60 in for a weird rattling noise and Mark had it figured out in ten minutes. They had the part in stock and had me out the door by lunch. Really impressed with their efficiency.
- Verified customer
Josephq Knick
December 4, 2025 · Experience December 4, 2025
Best Volvo dealership in Melbourne
Exceptional service from the start. We traded in our old sedan and got a very fair value. The financing process took less than an hour, which was a huge relief compared to other dealers.
- Verified customer
Timothy Joley
September 3, 2025 · Experience September 3, 2025
Terrible communication from service desk
Left my car for three days and nobody called me back. I had to keep calling them to find out if my part was even ordered. Total lack of respect for my time.
- Verified customer
Emily Hartman
May 19, 2025 · Experience May 19, 2025
Professional and transparent car buying
I had a great experience trading in my SUV for a new Volvo. David made sure I understood the financing terms clearly. No hidden fees, just honest business. Will recommend to friends.
- Verified customer
Diane Oyelaran
March 7, 2025 · Experience March 7, 2025
Frustrated with financing runaround
They quoted me one rate online but tried to push a much higher one once I arrived at the desk. Waste of a Saturday afternoon.
- Verified customer
Chris Heywang
February 4, 2025 · Experience February 4, 2025
Knowledgeable staff and great facility
The showroom is pristine and the staff are very welcoming. They handled my trade-in quickly and I drove home in my new ride the same afternoon.
- Verified customer
Michael Pinero
January 6, 2025 · Experience January 6, 2025
Smooth experience buying my XC90
Buying my XC90 was such a breeze. Sarah in sales really knows these cars inside and out. She didn't push us at all and let us take our time on the test drive. Definitely coming back.