More reviews of Wayne Akers Ford, Inc. Collision

  • Nancy J. Walker

    June 24, 2026 · Experience June 24, 2026

    Verified customer

    My car looks brand new

    Huge thanks to Sarah for handling my insurance claim so quickly. My Fusion looks like it just rolled off the lot again. Excellent attention to detail here.

  • Kiki Wilding

    June 12, 2026 · Experience June 12, 2026

    Verified customer

    Decent service but communication was slow

    They fixed my bumper well enough, but I had to call them three times to get an update on when my car would actually be ready to pick up.

  • Justin Lawson

    May 12, 2026 · Experience May 12, 2026

    Verified customer

    Part took way too long

    Waited over a week for a simple door panel part that they said was in stock. The shop is busy, but they definitely dropped the ball on my repair.

  • Laura Daniel

    April 17, 2026 · Experience April 17, 2026

    Verified customer

    Frustrating lack of updates

    My sedan was supposed to be done Tuesday. I showed up and it wasn't even touched. No call, no email. Very disappointing experience with the front desk.