Part took way too long
Review of Wayne Akers Ford, Inc. Collision by Justin Lawson · May 12, 2026
2/5
Waited over a week for a simple door panel part that they said was in stock. The shop is busy, but they definitely dropped the ball on my repair.
More reviews of Wayne Akers Ford, Inc. Collision
- Verified customer
Shelley Ross
July 29, 2026 · Experience July 29, 2026
Highly recommend their collision services
I had a great experience here. Everything from the estimate to the final walk-through was handled professionally. Five stars for the whole team.
- Verified customer
Nancy J. Walker
June 24, 2026 · Experience June 24, 2026
My car looks brand new
Huge thanks to Sarah for handling my insurance claim so quickly. My Fusion looks like it just rolled off the lot again. Excellent attention to detail here.
- Verified customer
Kiki Wilding
June 12, 2026 · Experience June 12, 2026
Decent service but communication was slow
They fixed my bumper well enough, but I had to call them three times to get an update on when my car would actually be ready to pick up.
- Verified customer
Laura Daniel
April 17, 2026 · Experience April 17, 2026
Frustrating lack of updates
My sedan was supposed to be done Tuesday. I showed up and it wasn't even touched. No call, no email. Very disappointing experience with the front desk.