Wayne Akers Ford, Inc. Collision

4.0Great · 18 reviews · 18 verifiedClaimed profile

18 reviews

  • Shelley Ross

    July 29, 2026 · Experience July 29, 2026

    Verified customer

    Highly recommend their collision services

    I had a great experience here. Everything from the estimate to the final walk-through was handled professionally. Five stars for the whole team.

  • Nancy J. Walker

    June 24, 2026 · Experience June 24, 2026

    Verified customer

    My car looks brand new

    Huge thanks to Sarah for handling my insurance claim so quickly. My Fusion looks like it just rolled off the lot again. Excellent attention to detail here.

  • Kiki Wilding

    June 12, 2026 · Experience June 12, 2026

    Verified customer

    Decent service but communication was slow

    They fixed my bumper well enough, but I had to call them three times to get an update on when my car would actually be ready to pick up.

  • Justin Lawson

    May 12, 2026 · Experience May 12, 2026

    Verified customer

    Part took way too long

    Waited over a week for a simple door panel part that they said was in stock. The shop is busy, but they definitely dropped the ball on my repair.

  • Laura Daniel

    April 17, 2026 · Experience April 17, 2026

    Verified customer

    Frustrating lack of updates

    My sedan was supposed to be done Tuesday. I showed up and it wasn't even touched. No call, no email. Very disappointing experience with the front desk.

  • Shirley Amos

    February 27, 2026 · Experience February 27, 2026

    Verified customer

    So happy with the results

    I was devastated when I scratched my new car, but this shop restored it perfectly. I couldn't be happier with the professional service I received.

  • Stephanie Lawson

    January 9, 2026 · Experience January 9, 2026

    Verified customer

    Good quality, minor wait

    The work quality is undeniable, though you might have to wait a little longer in the lobby than expected due to how busy they stay.

  • Nathan Ruiz

    November 14, 2025 · Experience November 14, 2025

    Verified customer

    Honest pricing and excellent work

    They were much cheaper than the dealership quote I got. They used genuine parts and didn't try to upsell me on anything I didn't actually need.

  • Ron Taylor

    September 18, 2025 · Experience September 18, 2025

    Verified customer

    Fast and reliable repairs

    I dropped off my car on Monday and had it back by Thursday. Pretty good turnaround time for the amount of work that needed to be done.

  • Edward Pollick

    July 7, 2025 · Experience July 7, 2025

    Verified customer

    Great body work on my F-150

    The paint job on my truck is flawless. My only gripe is that it took two extra days longer than Marcus originally estimated, but the quality of work makes up for the delay.

  • David McCarty

    July 7, 2025 · Experience July 7, 2025

    Verified customer

    Best collision repair in Lake Worth

    Chris in the office is a pro. They handled my wreck repair flawlessly and even detailed the car before handing the keys back. Solid work all around.

  • Scott Rendon

    March 18, 2025 · Experience March 18, 2025

    Verified customer

    Service was fine, not great

    The repair quality is fine but the shop was incredibly crowded and chaotic when I came to drop off my vehicle. Could be more organized.

  • Debbie Boyette-Norris

    February 22, 2025 · Experience February 22, 2025

    Verified customer

    Professional and fast body shop

    Top notch service from the team. They matched the pearl paint perfectly on my Escape. I won't take my car anywhere else if I get into another accident.

  • Donald Lizotte

    January 21, 2025 · Experience January 21, 2025

    Verified customer

    Mixed results on the paint

    There was a small buffer swirl left on the fender after the repaint. They fixed it on the spot when I pointed it out, but it shouldn't have happened.

  • Dave Richard

    December 25, 2024 · Experience December 25, 2024

    Verified customer

    Fixed my truck like magic

    My truck looks perfect. They didn't rush the process, and I appreciate that they took the time to do it right. Very happy with the final outcome.

  • Jered Hess

    December 24, 2024 · Experience December 24, 2024

    Verified customer

    Fantastic work on my sedan

    They repaired my dented door and the paint match is invisible. Truly skilled body techs work here. Thanks to the whole crew for the great work.

  • Silvia Rodriguez

    December 6, 2024 · Experience December 6, 2024

    Verified customer

    Above and beyond customer care

    My car was hit in a parking lot, and they made the entire repair process so easy. They coordinated everything with the insurance company for me.

  • Liz Bobbie

    November 15, 2024 · Experience November 15, 2024

    Verified customer

    Poor customer service experience

    The manager was dismissive when I asked about the timeline. I shouldn't have to chase them down to find out if my car is even driveable.