never coming back
Review of 1st Choice Automotive by Matthew Cruz · June 7, 2026
1/5
I waited all day without an update, then learned my car had not been touched. Poor communication and a complete waste of time.
More reviews of 1st Choice Automotive
- Verified customer
Michael Pisano
February 12, 2026 · Experience February 11, 2026
quick and professional
I got fast service, a fair estimate, and my car runs great.
- Verified customer
Jerry Sampson
February 3, 2026 · Experience January 28, 2026
they earned my trust
I’ve had my brakes and routine maintenance handled here, and both visits went smoothly. They called before doing any additional work and gave me a clear explanation of the parts involved. The shop was busy, but the staff still took time to answer my questions. I’ll be using them again.
- Verified customer
Kimberly Tran
December 2, 2025 · Experience November 25, 2025
fair and friendly
I was treated respectfully, charged fairly, and back on the road quickly.
- Verified customer
Timothy Joley
November 26, 2025 · Experience November 24, 2025
finally found my repair shop
After moving to Jacksonville, I needed a reliable place to handle maintenance on my older pickup. I tried 1st Choice Automotive for a rough idle and a fluid leak. They inspected both concerns, called with the diagnosis, and gave me options based on what was urgent and what could wait. I approved the work, and the truck was ready without any added surprises. It now starts smoothly, and I haven’t seen another spot in the driveway. What stood out most was how patient they were with my questions. I never felt rushed or pressured. Finding a trustworthy mechanic is difficult, and I’m glad I gave this shop a try.