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finally found my repair shop

Review of 1st Choice Automotive by Timothy Joley · November 26, 2025

5/5

After moving to Jacksonville, I needed a reliable place to handle maintenance on my older pickup. I tried 1st Choice Automotive for a rough idle and a fluid leak. They inspected both concerns, called with the diagnosis, and gave me options based on what was urgent and what could wait. I approved the work, and the truck was ready without any added surprises. It now starts smoothly, and I haven’t seen another spot in the driveway. What stood out most was how patient they were with my questions. I never felt rushed or pressured. Finding a trustworthy mechanic is difficult, and I’m glad I gave this shop a try.

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More reviews of 1st Choice Automotive

  • Matthew Cruz

    June 7, 2026 · Experience June 5, 2026

    Verified customer

    never coming back

    I waited all day without an update, then learned my car had not been touched. Poor communication and a complete waste of time.

  • Michael Pisano

    February 12, 2026 · Experience February 11, 2026

    Verified customer

    quick and professional

    I got fast service, a fair estimate, and my car runs great.

  • Jerry Sampson

    February 3, 2026 · Experience January 28, 2026

    Verified customer

    they earned my trust

    I’ve had my brakes and routine maintenance handled here, and both visits went smoothly. They called before doing any additional work and gave me a clear explanation of the parts involved. The shop was busy, but the staff still took time to answer my questions. I’ll be using them again.

  • Kimberly Tran

    December 2, 2025 · Experience November 25, 2025

    Verified customer

    fair and friendly

    I was treated respectfully, charged fairly, and back on the road quickly.