Friendly staff and fair prices
Review of Bay City Outfitters by Lillian Freiler · March 5, 2025
5/5
The team helped me load my new kayak onto my car and showed me the best way to secure it. Excellent customer service from start to finish.
More reviews of Bay City Outfitters
- Verified customer
Susan Delgado
July 19, 2026 · Experience July 19, 2026
Item not in stock as promised
I called ahead to reserve a specific model, but when I arrived, it wasn't there. Very frustrating since I drove across town specifically for that kayak. Disappointed.
- Verified customer
Andrew Castillo
June 9, 2026 · Experience June 9, 2026
Professional and very well stocked
Clean store, plenty of parking, and the staff knows their stuff. I needed a specific repair kit for a hull leak and they had exactly what I needed in stock.
- Verified customer
Driver
May 12, 2026 · Experience May 12, 2026
Decent inventory but slow service
They have a lot of stock, but it takes forever to get help on a busy Saturday. I ended up waiting 20 minutes just to ask a question about kayak transport racks.
- Verified customer
VA Cycling
January 15, 2026 · Experience January 15, 2026
Good selection but check hours
Great gear and friendly service. The only slight issue is they don't open as early on weekends as I hoped, but otherwise, a top-tier shop for outdoor supplies.