Top notch BMW dealership
Review of Germain BMW of Naples by Mark Sullivan · May 29, 2026
5/5
I have been coming here for years and the service is always stellar. The team is professional, fast, and the facility is very clean and modern.
More reviews of Germain BMW of Naples
- Verified customer
Ryan Caldwell
July 7, 2026 · Experience July 7, 2026
Bad attitude and poor service
The service advisor was dismissive when I asked about the cost of the repair. I don't appreciate being treated like I don't know my own vehicle.
- Verified customer
Frank Abbondandolo
June 24, 2026 · Experience June 24, 2026
Professional service and friendly staff
Consistently good service here. I feel confident leaving my car for repairs. The advisor kept me informed of all steps along the way.
- Verified customer
Marie Dupont
May 26, 2026 · Experience May 26, 2026
Solid service but pricey
They do great work and I never worry about my car afterwards. Prices are high, but you pay for the peace of mind and the BMW specialized care.
- Verified customer
Hiram Rios
January 4, 2026 · Experience January 4, 2026
Poor service experience overall
I scheduled for a simple software update and it took all day. No one told me it would take that long. I will probably look for another shop.