Excellent service department and staff

Review of Regal Kia Service Center by Richard Hill · March 7, 2025

5/5

My Soul needed new brake pads and rotors. The parts were in stock and Sarah handled the scheduling perfectly. No issues at all, highly recommend.

More reviews of Regal Kia Service Center

  • James Miller

    July 4, 2026 · Experience July 4, 2026

    Verified customer

    Average service but a bit pricey

    They fixed the issue with my window motor, but the labor cost felt a bit high compared to local shops. Quality is fine but consider the cost.

  • Denise Cabrera

    March 19, 2026 · Experience March 19, 2026

    Verified customer

    Good work but busy morning

    The service on my Sportage was great, but the morning drop off line was pretty long. Once I got to the desk, Brenda handled it quickly.

  • Kevin Doyle

    February 13, 2026 · Experience February 13, 2026

    Verified customer

    Wait time was ridiculous

    I had an appointment but still waited two hours just for an oil change. They were clearly understaffed and overwhelmed in the service bay.

  • Robert Dorr

    January 18, 2026 · Experience January 18, 2026

    Verified customer

    Unprofessional and rude staff

    The advisor was condescending and acted like my questions were a nuisance. I won't be giving them my business ever again. Go elsewhere.