Exceptional help from David

Review of Sam Galloway Ford, Inc. by Design Eagles · May 7, 2025

5/5

I needed a new battery for my Expedition and David went above and beyond. He checked my warranty status, saved me some cash, and had me back on the road in under an hour. Real professional service that you just don't see often enough these days. Everything is running perfect now.

More reviews of Sam Galloway Ford, Inc.

  • David McCarty

    July 11, 2026 · Experience July 11, 2026

    Verified customer

    Average service visit

    Nothing special really. Just your standard dealership maintenance. The staff is polite but it feels like they are moving in slow motion sometimes.

  • Frank Delaney

    June 27, 2026 · Experience June 27, 2026

    Verified customer

    Okay experience overall

    Came in for a tire rotation. It was done correctly, but the billing process took forever. Staff seemed a little disorganized at the front desk today.

  • Timothy Joley

    May 19, 2026 · Experience May 19, 2026

    Verified customer

    A bit of a wait

    They were really slammed when I got there. Even with an appointment, I waited over two hours for simple service. The work seems fine, though.

  • Teresa Lombardi

    May 3, 2026 · Experience May 3, 2026

    Verified customer

    Good communication throughout

    Dropped off my Explorer for a recall fix. They got the parts in faster than I expected. Sarah handled the paperwork. No complaints, job done right.