David McCarty
July 11, 2026 · Experience July 11, 2026
Average service visit
Nothing special really. Just your standard dealership maintenance. The staff is polite but it feels like they are moving in slow motion sometimes.
8 reviews
- Verified customer
- Verified customer
Frank Delaney
June 27, 2026 · Experience June 27, 2026
Okay experience overall
Came in for a tire rotation. It was done correctly, but the billing process took forever. Staff seemed a little disorganized at the front desk today.
- Verified customer
Timothy Joley
May 19, 2026 · Experience May 19, 2026
A bit of a wait
They were really slammed when I got there. Even with an appointment, I waited over two hours for simple service. The work seems fine, though.
- Verified customer
Teresa Lombardi
May 3, 2026 · Experience May 3, 2026
Good communication throughout
Dropped off my Explorer for a recall fix. They got the parts in faster than I expected. Sarah handled the paperwork. No complaints, job done right.
- Verified customer
John Deyo
December 27, 2025 · Experience December 27, 2025
Decent but pricey
Service was professional enough, but you pay a premium coming to the dealership. My brake job was almost double what my local shop quoted me.
- Verified customer
Dave Richard
May 16, 2025 · Experience May 16, 2025
Solid experience at Sam Galloway
Went in for an oil change on my F-150. Mike was the service advisor and he kept me updated throughout. Took about ninety minutes total. Nice clean waiting area.
- Verified customer
Design Eagles
May 7, 2025 · Experience May 7, 2025
Exceptional help from David
I needed a new battery for my Expedition and David went above and beyond. He checked my warranty status, saved me some cash, and had me back on the road in under an hour. Real professional service that you just don't see often enough these days. Everything is running perfect now.
- Verified customer
Cheryl Novak
February 27, 2025 · Experience February 27, 2025
Fast and friendly
Really impressed with how they handled my transmission service. No hidden fees and they explained exactly what they were doing under the hood. Great place.