Okay experience overall
Review of Sam Galloway Ford, Inc. by Frank Delaney · June 27, 2026
3/5
Came in for a tire rotation. It was done correctly, but the billing process took forever. Staff seemed a little disorganized at the front desk today.
More reviews of Sam Galloway Ford, Inc.
- Verified customer
David McCarty
July 11, 2026 · Experience July 11, 2026
Average service visit
Nothing special really. Just your standard dealership maintenance. The staff is polite but it feels like they are moving in slow motion sometimes.
- Verified customer
Timothy Joley
May 19, 2026 · Experience May 19, 2026
A bit of a wait
They were really slammed when I got there. Even with an appointment, I waited over two hours for simple service. The work seems fine, though.
- Verified customer
Teresa Lombardi
May 3, 2026 · Experience May 3, 2026
Good communication throughout
Dropped off my Explorer for a recall fix. They got the parts in faster than I expected. Sarah handled the paperwork. No complaints, job done right.
- Verified customer
John Deyo
December 27, 2025 · Experience December 27, 2025
Decent but pricey
Service was professional enough, but you pay a premium coming to the dealership. My brake job was almost double what my local shop quoted me.