Parts took way too long
Review of Sara Bay Marina by Dave Richard · June 3, 2025
2/5
Ordered a specific pump for my center console and it took three weeks to arrive. No one updated me on the status. Very frustrated with the lack of communication.
More reviews of Sara Bay Marina
- Verified customer
Ryan Caldwell
August 14, 2026 · Experience August 14, 2026
Poor communication after the sale
Bought a boat here, but they forgot to file the registration properly. Had to chase them for two weeks to get my paperwork. Very disorganized office.
- Verified customer
Josephq Knick
June 24, 2026 · Experience June 24, 2026
Great parts department selection
Whenever I need parts for my boat, I come here. They have a massive inventory and the staff knows exactly what I need just by the engine model.
- Verified customer
Mark Sullivan
June 9, 2026 · Experience June 9, 2026
Excellent guidance on new gear
I needed specific parts for my hull maintenance and they had it all in stock. The staff is knowledgeable and didn't try to upsell me on stuff I didn't need.
- Verified customer
Edward Nakamura
March 20, 2026 · Experience March 20, 2026
Outstanding team effort here
Everything was perfect. From the initial inquiry to the final sea trial, this team made sure I was informed and comfortable. A true 5-star experience.