Service is good, wait is long

Review of Sara Bay Marina by Chuck Burgess · June 3, 2025

3/5

They fixed my steering issue, but I had to call three times to check if it was ready. Great mechanics, but they really need a better front desk system.

More reviews of Sara Bay Marina

  • Ryan Caldwell

    August 14, 2026 · Experience August 14, 2026

    Verified customer

    Poor communication after the sale

    Bought a boat here, but they forgot to file the registration properly. Had to chase them for two weeks to get my paperwork. Very disorganized office.

  • Josephq Knick

    June 24, 2026 · Experience June 24, 2026

    Verified customer

    Great parts department selection

    Whenever I need parts for my boat, I come here. They have a massive inventory and the staff knows exactly what I need just by the engine model.

  • Mark Sullivan

    June 9, 2026 · Experience June 9, 2026

    Verified customer

    Excellent guidance on new gear

    I needed specific parts for my hull maintenance and they had it all in stock. The staff is knowledgeable and didn't try to upsell me on stuff I didn't need.

  • Edward Nakamura

    March 20, 2026 · Experience March 20, 2026

    Verified customer

    Outstanding team effort here

    Everything was perfect. From the initial inquiry to the final sea trial, this team made sure I was informed and comfortable. A true 5-star experience.