Marco Arredondo
July 30, 2026 · Experience July 30, 2026
Wait times are hit or miss
Sometimes you get out in an hour, other times you're waiting all day. The mechanics know their VW stuff but the scheduling needs work.
Schumacher Volkswagen of North Palm Beach - Service Center
3.8Average · 16 reviews · 16 verifiedClaimed profile
16 reviews
- Verified customer
- Verified customer
Donald Lizotte
June 25, 2026 · Experience June 25, 2026
Perfect repair every time
I’ve been bringing my Golf here for years. They are consistent, honest, and the quality of work is always perfect. Highly recommend this team.
- Verified customer
Barbara Lemons
May 11, 2026 · Experience May 11, 2026
Okay but overpriced
They did a good job on my Jetta, but you definitely pay the dealership premium here. Might look for an independent shop next time.
- Verified customer
Gloria Banks
May 4, 2026 · Experience May 4, 2026
Great team at VW Lake Park
They fixed my AC quickly and the final bill was exactly what they quoted me. No hidden fees. Very happy with the level of service.
- Verified customer
Elizabeth Purchase
March 6, 2026 · Experience March 6, 2026
Fast and thorough service
Brought in my Atlas for a recall and they finished it in record time. The team was super professional and even did a quick car wash.
- Verified customer
John Greska
January 20, 2026 · Experience January 20, 2026
Decent work, poor communication
The repairs were done fine but I had to call them to find out if my car was ready. A quick text would have been appreciated.
- Verified customer
Samuel Wexler
December 6, 2025 · Experience December 6, 2025
Good service for my VW
Service center was busy but the work on my GTI was top notch. The advisor kept me informed on parts status throughout the week.
- Verified customer
Zachary Pruitt
December 4, 2025 · Experience December 4, 2025
Mixed results on repairs
They fixed the main issue, but they missed a small brake light that was out despite me asking them to check everything. Decent, but not perfect.
- Verified customer
Jason Ensey
October 23, 2025 · Experience October 23, 2025
Solid service and friendly advisors
Staff is always friendly and they explain the technical stuff well. Just wish the loaner car availability was better for long repairs.
- Verified customer
Paul Mendoza
September 16, 2025 · Experience September 16, 2025
Great diagnostic tech here
They pinpointed a suspension issue that other places couldn't find. The parts took a few days to arrive, but the install was done correctly.
- Verified customer
Kevin Robinson
September 4, 2025 · Experience September 4, 2025
Professional staff and good parts
They always use genuine VW parts here which is why I keep coming back. The staff is polite, just wish they were a bit faster with check-in.
- Verified customer
Kassandra Gomez
June 22, 2025 · Experience June 22, 2025
Left a mess in my car
The service was expensive and they left grease marks on my seats. For a dealership, I expected a lot better care for the vehicle.
- Verified customer
Justen Kruse
February 27, 2025 · Experience February 27, 2025
Overcharged for basic service
They charged me way more for an oil change than the last time I was here. Plus I waited way longer than they told me I would.
- Verified customer
Connie Galietti
November 20, 2024 · Experience November 20, 2024
Best service in North Palm Beach
Took my Passat in for a major service. The team was clear about what I needed and finished exactly when they said they would. Top tier.
- Verified customer
Keri Fox
November 18, 2024 · Experience November 18, 2024
Good parts, slow service
They always have the parts in stock for my older model, which is nice. Just prepare to spend a while in the waiting room.
- Verified customer
Jeffrey Hobbs
November 7, 2024 · Experience November 7, 2024
Excellent diagnostic skills
My Tiguan had a weird electrical issue that three other shops couldn't fix. They found it quickly and the car has been running perfectly since.