Terrible customer service experience
Review of Wavelength Audio Video by Dave Barry · June 16, 2025
The manager was incredibly condescending when I pointed out a price discrepancy. Plenty of other places to shop where they treat you with respect.
Review of Wavelength Audio Video by Dave Barry · June 16, 2025
The manager was incredibly condescending when I pointed out a price discrepancy. Plenty of other places to shop where they treat you with respect.
Jeff Harness
April 27, 2026 · Experience April 27, 2026
If you want real audio equipment and not just big box store stuff, come here. Excellent expertise and great demo room for testing speakers.
Ed Raus
January 10, 2026 · Experience January 10, 2026
The gear is fine, but scheduling the install took forever. Communication is really lacking once they have your money.
Chris Shipe
November 15, 2025 · Experience November 15, 2025
Took three weeks to fix a simple connection issue. Expected much better turnaround time for the premium price they charge.
Sandra Seibel
October 28, 2025 · Experience October 28, 2025
Setup sounds incredible. They took the time to calibrate everything properly before I left the store. Such a great local business.