Terrible customer service experience

Review of Wavelength Audio Video by Dave Barry · June 16, 2025

1/5

The manager was incredibly condescending when I pointed out a price discrepancy. Plenty of other places to shop where they treat you with respect.

More reviews of Wavelength Audio Video

  • Jeff Harness

    April 27, 2026 · Experience April 27, 2026

    Verified customer

    The place for audiophiles

    If you want real audio equipment and not just big box store stuff, come here. Excellent expertise and great demo room for testing speakers.

  • Ed Raus

    January 10, 2026 · Experience January 10, 2026

    Verified customer

    Long wait for installation

    The gear is fine, but scheduling the install took forever. Communication is really lacking once they have your money.

  • Chris Shipe

    November 15, 2025 · Experience November 15, 2025

    Verified customer

    Too slow for simple repairs

    Took three weeks to fix a simple connection issue. Expected much better turnaround time for the premium price they charge.

  • Sandra Seibel

    October 28, 2025 · Experience October 28, 2025

    Verified customer

    Love my new turntable setup

    Setup sounds incredible. They took the time to calibrate everything properly before I left the store. Such a great local business.