Wavelength Audio Video

3.7Average · 18 reviews · 18 verifiedClaimed profile

18 reviews

  • Jeff Harness

    April 27, 2026 · Experience April 27, 2026

    Verified customer

    The place for audiophiles

    If you want real audio equipment and not just big box store stuff, come here. Excellent expertise and great demo room for testing speakers.

  • Ed Raus

    January 10, 2026 · Experience January 10, 2026

    Verified customer

    Long wait for installation

    The gear is fine, but scheduling the install took forever. Communication is really lacking once they have your money.

  • Chris Shipe

    November 15, 2025 · Experience November 15, 2025

    Verified customer

    Too slow for simple repairs

    Took three weeks to fix a simple connection issue. Expected much better turnaround time for the premium price they charge.

  • Sandra Seibel

    October 28, 2025 · Experience October 28, 2025

    Verified customer

    Love my new turntable setup

    Setup sounds incredible. They took the time to calibrate everything properly before I left the store. Such a great local business.

  • Donald Lizotte

    October 19, 2025 · Experience October 19, 2025

    Verified customer

    Not helpful with minor issues

    They were happy to sell me expensive gear but acted annoyed when I came back with a simple question about setup. Disappointing attitude.

  • Beth Hartstein

    October 18, 2025 · Experience October 18, 2025

    Verified customer

    Zero customer service follow-up

    I had an issue with a faulty unit, and they basically told me to contact the manufacturer. No support after the sale. Never buying here again.

  • Dave Barry

    June 16, 2025 · Experience June 16, 2025

    Verified customer

    Terrible customer service experience

    The manager was incredibly condescending when I pointed out a price discrepancy. Plenty of other places to shop where they treat you with respect.

  • Rick Jones

    March 4, 2025 · Experience March 4, 2025

    Verified customer

    Overpriced and pushy sales

    Felt like I was being pushed into expensive cables I didn't need. They have good stuff, but you can find much better prices online easily.

  • The Outlaw Olive

    March 1, 2025 · Experience March 1, 2025

    Verified customer

    Impeccable service and selection

    Couldn't be happier with my new amp. The guys are very knowledgeable about all things sound and took the time to answer every question I had.

  • Deb McCall

    February 12, 2025 · Experience February 12, 2025

    Verified customer

    Quality parts, friendly faces

    Only complaint is the parking situation. Otherwise, the staff was super helpful in troubleshooting my turntable issue and finding the right replacement needle.

  • David Caplan

    February 6, 2025 · Experience February 6, 2025

    Verified customer

    Great gear, slow checkout

    High quality sound equipment for sure. It took a while to get checked out because they were understaffed, but the quality of the speakers is worth the wait.

  • George Kolbinskie

    February 1, 2025 · Experience February 1, 2025

    Verified customer

    Reliable experts for audio

    Had an issue with a vintage receiver. They fixed it up perfectly and it sounds like new. Glad we have a shop like this around.

  • Kiki Wilding

    January 31, 2025 · Experience January 31, 2025

    Verified customer

    Top notch audio knowledge

    Mark really knows his stuff. Helped me pick out a killer home theater setup that fits my budget perfectly. Install was super clean too.

  • Matthew Sullivan

    January 22, 2025 · Experience January 22, 2025

    Verified customer

    Good selection, knowledgeable guys

    Staff really knows their trade. A bit pricier than online, but the service and ability to audition the gear before buying makes it totally worth it.

  • Rodney Rubright

    January 6, 2025 · Experience January 6, 2025

    Verified customer

    Great advice for my system

    Walked in looking to upgrade my sub. Dave gave me honest advice instead of trying to sell me the most expensive option. Truly appreciate that.

  • John

    December 9, 2024 · Experience December 9, 2024

    Verified customer

    Professional and high quality

    They installed a full surround sound system in my living room and did a fantastic job hiding all the wires. Looks and sounds professional.

  • Diane Oyelaran

    October 19, 2024 · Experience October 19, 2024

    Verified customer

    Solid advice, great sound

    Needed a receiver upgrade and they steered me toward a model I hadn't even considered. Everything sounds amazing now. Friendly service all around.

  • Shawn Barrett

    September 7, 2024 · Experience September 7, 2024

    Verified customer

    Expert guidance for home theater

    Best selection of audio gear in the area. The guys spent an hour walking me through different amps and helped me find the right match for my speakers.