Zero customer service follow-up
Review of Wavelength Audio Video by Beth Hartstein · October 18, 2025
1/5
I had an issue with a faulty unit, and they basically told me to contact the manufacturer. No support after the sale. Never buying here again.
More reviews of Wavelength Audio Video
- Verified customer
Jeff Harness
April 27, 2026 · Experience April 27, 2026
The place for audiophiles
If you want real audio equipment and not just big box store stuff, come here. Excellent expertise and great demo room for testing speakers.
- Verified customer
Ed Raus
January 10, 2026 · Experience January 10, 2026
Long wait for installation
The gear is fine, but scheduling the install took forever. Communication is really lacking once they have your money.
- Verified customer
Chris Shipe
November 15, 2025 · Experience November 15, 2025
Too slow for simple repairs
Took three weeks to fix a simple connection issue. Expected much better turnaround time for the premium price they charge.
- Verified customer
Sandra Seibel
October 28, 2025 · Experience October 28, 2025
Love my new turntable setup
Setup sounds incredible. They took the time to calibrate everything properly before I left the store. Such a great local business.