Poor customer service experience
Review of Wayne Akers Ford, Inc. Collision by Liz Bobbie · November 15, 2024
The manager was dismissive when I asked about the timeline. I shouldn't have to chase them down to find out if my car is even driveable.
Review of Wayne Akers Ford, Inc. Collision by Liz Bobbie · November 15, 2024
The manager was dismissive when I asked about the timeline. I shouldn't have to chase them down to find out if my car is even driveable.
Shelley Ross
July 29, 2026 · Experience July 29, 2026
I had a great experience here. Everything from the estimate to the final walk-through was handled professionally. Five stars for the whole team.
Nancy J. Walker
June 24, 2026 · Experience June 24, 2026
Huge thanks to Sarah for handling my insurance claim so quickly. My Fusion looks like it just rolled off the lot again. Excellent attention to detail here.
Kiki Wilding
June 12, 2026 · Experience June 12, 2026
They fixed my bumper well enough, but I had to call them three times to get an update on when my car would actually be ready to pick up.
Justin Lawson
May 12, 2026 · Experience May 12, 2026
Waited over a week for a simple door panel part that they said was in stock. The shop is busy, but they definitely dropped the ball on my repair.